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ABOUT US
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MITRA MALAYSIA SDN BHD is currently the leading bumiputra travel company in Malaysia and has been in the business of providing complete travel related services for thirty seven (37) years.

We are an IATA ( International Air Transport Association) accredited agent and trade with all major airlines of the world.

MITRA is fully experienced in all facets of travel and tour arrangements. These include:-

  • Computerised reservations and automated ticketing, both international and domestic sectors;

  • Outbound tours

  • Inbound tours & Coach Hire

  • Ground transfers and tours worldwide

  • Meetings, incentives, conventions and exhibitions (MICE) handling

  • Computerised hotel reservations and car rentals worldwide

Our core businesses are corporate travel and incentive travel. As a specialist in corporate travel, not only do we fully understand the needs of a corporate traveller, but are also committed in providing total customer satisfaction. MITRA has been awarded the MS ISO 9001 : 2000 Quality Systems certification (reg. no. AR 1073) by SIRIM QAS INTERNATIONAL SDN. BHD. in recognition of its adoption and practise of quality management system in its provision of travel related services. MITRA now stands as the first travel company in Malaysia to be conferred this prestigious and meaningful award.

Since the introduction of the MALAYSIA AIRLINES Annual Million-Dollar Award in 1980 and its subsequent Million-Ringgit Award, MITRA has unfailingly been a yearly recipient. Also, as an IATA accredited travel agency in Malaysia, MITRA presently ranks amongst the top sales producers in the country.

MITRA is a wholly-owned subsidiary of MELEWAR GROUP COMPANY which is a leading bumiputra conglomerate in Malaysia. Over the last three decades, MELEWAR has acquired a strong business profile which includes diversified interests in the field of advertising, security, shipping, manufacturing, computers, education, finance, insurance, property development, trading and distribution, transportation, highway construction, hospitality and leisure. MELEWAR's commitment to the promotion of tourism, both domestic and foreign has led it to actively participate in several tourism-related projects.

MITRA is also a member of W.I.N (Worldwide Independent Travel Network), a global network of leading independent travel agents. WIN has been in existence over 21 years, and has around 6000 travel agents with a combined turnover of US$ 10billion.

HEAD OFFICE
Name of Company
:
MITRA MALAYSIA SDN BHD
(Business Registration No.: 10478-H)
Full Address
:
Mail Box No: 193, Lot No: CA 105, 4th Floor,
City Square Centre
182 Jalan Tun Razak
50400 Kuala Lumpur
Malaysia
Telephone Number   +60 (03) 2161 1311 - Tours and MICE (Meetings, Incentives, Conferences & Events)
+60 (03) 2163 2133 - Flight Reservation & Ticketing, and Corporate Travel
Fax Number
:
+60 (03) 2161 3630, 2163 1476
E-Mail Address   info@mitra.travel
URL Address
:
www.mitra.travel
Date of Incorporation
:
September 1970
License
:
MITRA is registered with the Ministry of Tourism.
License No.: KPL/LN 0129
 

MEMBERSHIP IN MALAYSIA AND INTERNATIONAL ORGANISATIONS
PATA (Pacific Asia Travel Association)
MATTA (Malaysian Association of Tour & Travel Agents)
WIN (Worldwide Independent Travel Network)

ASSOCIATES
Name of Company
:
MITRA KEMBARA SDN BHD
Full Address
:
Mail Box No: 159, Lot No: CA 107F
4th Floor, City Square Centre
182, Jalan Tun Razak
50400 Kuala Lumpur
Malaysia
Telephone Number
:
+60 (03) 2164 6606
Fax Number
:
+60 (03) 2164 6607
E-Mail Address
:
informk@mitrakembara.travel
License
:
KPL 1522

Mitra Kembara is a specialist travel agent that handles Government Travel (both state and federal levels), Muslim Pilgrimage (Haj and Umrah) and Muslim Interest Tours.

 
Name of Company
:
PACIFIC WORLD TRAVEL (M) SDN BHD
Full Address
:
2.5 & 2.6, Angkasa Raya Building
Jalan Ampang
50450 Kuala Lumpur
Malaysia
Telephone Number
:
+60 (03) 2141 3899
Fax Number
:
+60 (03) 2148 1357
License
:
KPL 0132

Pacific World Travel is a representative company, and products/services represented include:
• Aeroflot Russian Airlines
• Air Canada
• Air Madagascar
• Alitalia
• Aloha Airlines
• Hahn Air
• Jet Airways
• Philippine Airlines
• South African Airways
• Cunard Seabourne Cruise Line
• National Car Rental
• Hotelsure
• Macau Government Tourist Office

     
Name of Company
:
WORLD EXPRESS MALAYSIA
Full Address   2.8, Angkasa Raya Building
Jalan Ampang
50450 Kuala Lumpur
Malaysia
Telephone Number : +60 (03) 2148 9601
Fax Number : +60 (03) 2142 1129
License :

KPL 3338

World Express is a travel and tour organization with offices in Kuala Lumpur, Penang and Singapore specialising in the handling of individual and group travel into Malaysia and Singapore. It has today emerged as one of the top industry leaders in the area of Destination Management Services

     
   

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Melewar Group  Membership:  Pacific Asia Travel Association     Malaysian Association of Tour & Travel Agents    Worldwide Independent Travel Network  Accreditation: International Air Transport Association     MS ISO 9001 : 2000
Visit Malaysia 2007

 
   
MITRA Tours & Travel   [KPL: 0129]
CA 105- 4th Floor-City Square Centre, 182 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia.
Tel: +603-2161 1311 (Tours)   2163 2133 (Air Tickets)   Fax: +603-2161 3630
Email: info@mitra.travel     URL: www.mitra.travel