| Corporate Travel Services
MITRA, as a Travel Management Company/TMC fully understand the needs of a Corporate Traveler and therefore, is committed in providing total customer satisfaction. We are able to do so because of our 37 years in the industry and the first travel company in Malaysia to be certified with the MS ISO 9001:2000 Quality Systems Certification (in recognition of our adoption and practice of Total Quality Management in the provision of travel-related services). MITRA is also an International Associate of WIN (Worldwide Independent Travel Network), a well-respected International Travel Network in the industry with more than 3,000 Travel Agents worldwide.
In general, as a TMC that has knowledge in handling multinational and local companies in Malaysia, we can share our experience by giving recommendations on managing your travel operating cost ie;
- We will offer a ‘one stop shop' for virtually all travel-related services
- A computer rervation system with front and back office integration that drives the consultants booking process and require the use of company and traveler profiles. These procedures provide automated feeds into our MIS system.
- Set a metric for timeliness and accuracy for travel documents issued by MITRA.
- Maintain a corporate/travel policy in accordance with your procedures.
- Provide services for VIPs as determined by your company.
- Vendor/supplier negotiations that improves and reduces your travel expenses.
- MITRA can produce a large variety of standard, hard or soft copy reports that provide a detailed analysis of your monthly travel expenditure. These standard reports help you to evaluate, monitor, and control travel cost.
For specific details, please discusss with our managers in the Account Management Team at 03-21632133 ext 210 & 211, or email to info@mitra.travel
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